Social media enables local government to enhance their existing community engagement and communication campaigns.
…..and why is it required? O’Reilly coined the phrase Web2.0: internet as a platform (O’Reilly , 2010) and has subsequently defined a new approach to the way government uses the internet as Gov. 2.0: Government as a platform. O’Reilly defines Gov. 2.0 as “then, is the use of technology—especially the collaborative technologies at the heart […]